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COVID-19 - We arae here for you


First and foremost, we hope this message finds you and your loved ones safe and in good health.

As the COVID-19 situation continues to evolve, we, at Rolf C. Hagen Inc., are committed to providing your pets with the food and supplies they require. We understand the challenges and uncertainty our customers are facing in these unprecedented times and want to assure you that we remain hard at work for you and your pets.

We continue to offer our premium Nutrience pet foods, which can be found online and in your local pet stores and pet specialty retailers along with our vast variety of pet supplies. Our top priority remains keeping store shelves stocked to accommodate our customers' needs and increased demands, while maintaining regular cleaning practices within our organization that ensure the safety and protection of our employees.

We have also put in place a “Hagen Helpline” for Canadian pet parents and hobbyist looking for product, information, or a simple helping hand.  Our team is available to anyone looking for support.

Take care of yourselves, your families and your pets and thank you for allowing us to continue to serve you, the pet parent.

Rolf Hagen Jr.
President & CEO
Rolf C. Hagen Inc.

Hagen Helpline: 1-800-554-2436

For more information, visit this page or any of our brand websites:

*Due to the on-going situation regarding COVID-19, delivery delays are to be expected*

Frequently Asked Questions

Use our store locator and click on ‘Where to Buy’

Visit the pet store web site of your choosing for more information regarding their on-line ordering and pick up options.

Visit any of our websites:

Nutrience dog & cat food:
Zoë dog & cat food:
Catit products:
Aquatic products:
Bird products:


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